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Online Gift Card Information

Can you buy gift cards online and where can you use them?

Yes, we offer online gift cards.Gift cards purchased on this website can only be used on Birkenstock Australia's online store. They cannot be redeemed in stores or on any other independent Birkenstock retailer's online store. Online gift cards are de

Why is my gift card not working?

If your gift card was purchased prior to our website changeover on the 27th June 2022, then your gift voucher code has changed. Due to privacy reasons, when our gift voucher codes were migrated over to our new website, none of the customer details we

I ordered a gift card online and it has not arrived.

Online gift cards are digital and will send to the email address used to place the order. The purchaser will firstly receive a normal order confirmation. This will not include the gift card. The gift card is sent separately to the email address used

My online gift card is about to expire, can you extend it?

If your gift card is about to expire and you would like it extended, please contact us with your existing gift card code at [email protected]. Expiration dates are automatically generated at three years from the date of purchase. We aim to be f