Online Gift Card Information
Can you buy gift cards online and where can you use them?
Yes! You can purchase an online gift card here. Please note: Our gift cards can only be used on Birkenstock Australia's online store. They cannot be redeemed in store locations or on any other independent Birkenstock retailer's online store.
Why is my gift card not working?
Please contact us at [email protected] if your gift card is not working and we will assist further. Please note we are not operational on weekends or public holidays, if you contact us on a weekend or holiday, we will get back to you first thin
I ordered a gift card online and it has not arrived.
Online gift cards are digital and will send to the email address used to place the order. The purchaser will firstly receive a normal order confirmation. This will not include the gift card. The gift card is sent separately to the email address used
My online gift card is about to expire, can you extend it?
If your gift card is about to expire and you would like it extended, please contact us with your existing gift card code at [email protected]. Expiration dates are automatically generated at three years from the date of purchase. We aim to be f