What does return eligibility mean?Updated a year ago

To be eligible for return, all products must be in their original condition and packaging. That means that they must be in new, unused, and unworn condition.If the product shows any signs of wear, the return will not be accepted. For example, sweat or dirty marks on the suede lining of the footbed, sand or dirt in the grooves of the sole, scuffed uppers etc. (Faulty items exempt).

Please do not write on the product packaging or use sticky tape on the boxes. Where possible, we try to minimise waste by reusing boxes as part of our sustainability commitment.

Due to hygiene reasons, we do not accept returned socks and hosiery if removed from the packaging.