Only part of my order has arrived.Updated a month ago

Sometimes we will send an order as a split shipment, this means multiple items may arrive separately. Normally, we will notify you of a split shipment via email. Please check your email (and spam or junk mail folder) for a split shipment notification.
Otherwise, there may have been a picking error and the quantity overlooked. If you did not receive notification of a split shipment and your correct order quantity has not arrived please contact our customer service team and we will rectify the situation for you as soon as possible.