I have received a pair of Birkenstocks as a gift. However, they are not suitable; can I return them without a proof of purchase?Updated a year ago

www.birkenstock.com.au only accept returns of shoes purchased directly from us. There are many Birkenstock retailers in Australia and internationally. We require a proof of purchase for all returns. If you cannot provide a tax invoice receipt, you can provide the order number or the contact details of the person who made the original purchase.