How do I check the status of my order?Updated 9 months ago

Order confirmation and shipping updates are sent via email, if you have not received any notification via email check your junk, spam or filtered promotions folders before contacting Customer Service. For status updates, log into your account and check your ‘Order History’. Located towards the right side of table is the ‘Status’.  This will indicate confirmed, cancelled, shipped, returned, refunded or on hold. If you are not a registered user simply email by replying to either your order confirmation or shipping email or contact the customer service team and include your order details.For tracking and updates on delivery status, post-despatch see below.