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Sizing & Fitting

Do you offer fitting assistance?

Yes!  We offer fitting and sizing assistance, all online customer service staff have had hands-on fitting experience in our boutiques. For your convenience, we have a step-by-step measuring and fitting guide as well as a size calculator: Sizing and f

How do I know if I need a regular or a narrow width?

The majority of people are a regular fitting. When you first try a pair of Birkenstocks, they may seem large and roomy. Once you take into consideration how a Birkenstock fits and that its design is not like a narrow fashion shoe but encourages your

Is it normal for my feet to hurt after wearing my new Birkenstocks? How long does it take to break in a new pair?

We recommend you should break in a new pair of Birkenstocks slowly. Start by wearing them around your house and increase the time you wear them gradually. It can take time for your foot to adjust to the contours of the footbed, and for the cork/latex

Are Birkenstocks good for wide flat feet?

Many consider Birkenstocks to be a generous fitting shoe; however, there are limits on the width of a pair of Birkenstocks. It is important that the foot still fit inside the rim of the footbed with a little space and that the arch support and contou

I would love a little pair of Arizona for my child, why can’t I find Birkenstocks in sizes smaller than 24EU?

Birkenstocks are not manufactured below size 24EU. Children’s feet are still developing at ages where their feet maybe this size or smaller. The bones in their feet are still soft and it is not recommended for children to wear such heavily contoured

Do Birkenstocks run big or small?

Birkenstocks are designed to fit with 5mm space at your toes and 5mm space at the back of your heels. They are not designed to fit snuggly end to end.

How do I know if my Birkenstocks fit?

Please see our more detailed information on Fit Assistance.

Should Birkenstocks be loose or tight?

Birkenstocks should not be tight. Whether they are in sandal or shoe form. Ideally, they should fit comfortably with some wriggle room, without pressure on the skin, or cutting into the skin but also not with gaping, loose straps.