Yes! As part of our sustainability commitment, we try to encourage repair as much as possible to keep thousands of pairs going into landfill. Repairing is also usually a little more cost effective for the customer than purchasing a new pair. We offe
Birkenstocks with an exposed cork footbed, may require cork repair due to general wear over time. This is achieved by using heat-moulded cork, which we re-build and grind back to the original shape of the footbed. To extend the life of your cork foot
Birkenstock Australia has a repair workshop located in Clifton Hill in Melbourne, you can either visit the store at this location to drop off your shoes for repair, or if you are not local to the area you can use the repair contact form to send an en
Yes, please check out our repairs page here for more information. You can either use the contact form to enquire about posting your shoes in for repair, or find details of locations for authorised repairers around Australia.
Turnaround time for repairs will vary at different times of the year. Summer is peak time and will take longer than the winter months. Ask your retailer for the current turnaround time when you drop your shoes off for repair or contact us for a turna
Try to avoid sending a single shoe. It is always best to send the pair.