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General product FAQs

Which Birkenstocks are more comfortable?

Other than personal taste and preference, there is no one style that is more comfortable than another style is. Birkenstock have designed many different strap configurations and shoe styles atop the contoured footbeds both classic and soft cushioned

Can you get Birkenstocks wet?

We offer water-friendly styles made of EVA. Most styles should not be immersed in water as over-saturation can compromise the integrity of the sealant materials. Hydrophobic styles are water-resistant, but still should not be submerged.

Can you wear Birkenstocks to the beach?

Birkenstock EVA’s are designed to be worn to the beach or by the pool. They are the only Birkenstock sandal which are completely water-friendly.

What is material EVA?

EVA (ethylene vinyl acetate) is a high-quality, very light, elastic material with very good cushioning. As a result, it smooths out slight irregularities in the floor and ensures that every step is softly cushioned.

What does Birko-Flor mean in Birkenstocks?

Birko-Flor is a skin-friendly, tear-resistant and easy-care synthetic material, which is used exclusively by Birkenstock.

What is the difference between BirkiBuc and Birko-Flor?

Birkibuc is a synthetic material made from felt fibres and has a textured surface designed to mimic the look and feel of nubuck leather. Birko-Flor is a soft, synthetic leather-like fabric with a smooth finish.

What is the difference between Birko-Flor and leather?

Birko-Flor is a synthetic material and leather is a natural product.

Are Birkenstocks good for walking long distances?

The EVA range of Birkenstock sandals are not designed for walking long distances. Birkenstock do not manufacture hiking shoes, however for smaller walks and day-to-day wear Birkenstocks can provide optimal comfort and support across many styles.

How often should you replace Birkenstocks?

There is no finite answer to this as people’s preferences can vary greatly as do wear patterns, correct fit and timing. We offer repair services in our workshop specifically for Birkenstock sandals and shoes and hope that rather than having to replac

How do I know what size Birkenstocks to buy?

Many Birkenstock models are available in two widths – narrow and regular. In order to determine which width is right for you, please visit our step by step guide to determine your best fit. Of course, this is a guide only and even when fitting in sto

Is there a difference between male and female Birkenstocks?

Most Birkenstock styles are unisex (e.g. Arizona, Boston), the size range that a particular leather or colourway is offered in is the only indication of whether it is part of the women's or men's range, the sizing within these ranges is identical. So

How long does it take to break in a pair of Birkenstocks?

We recommend you should break in a new pair of Birkenstock sandals or shoes slowly. Start by wearing them around your house and increase the time you wear them gradually. It can take time for your foot to adjust to the contours of the footbed, and fo

What do the three numbers such as 245 mean on Birkenstocks?

There are a few different sets of numbers on the Birkenstock footbed that indicate the size or length of the footbed. For example, 245 represents the footbed length, which is 245mm and this is indicative of a size 38. On a size 38 you may also see M5

Why does the colour of my Tabacco Brown leather Birkenstocks look so different to the image?

The colour Tabacco Brown can change depending on the batch and natural colour variations in the hide. The pair you receive may be darker or lighter than the product image. Birkenstock's natural oiled leathers are designed to appear stressed and rusti